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Integrity Service

Integrity Solutions
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Endorsed by Curators:
Sep 17 8:00AM - 1:30PM

A 3.5 day certification event to be held in Nashville, TN. All times are CENTRAL DAYLIGHT SAVING TIME zone.

Monday 1:00 PM 5:00 PM
Tuesday 8:00 AM 5:00 PM
Wednesday 8:00 AM 5:00 PM
Thursday 8:00 AM 1:30 PM

NOTE: Contact your Integrity Solutions representative for actual pricing based on your existing client agreement. In the Payment Options, please select "pay by invoice" and we will contact you for payment.

Integrity Service is a comprehensive process designed to help employees, managers, and leadership develop the appropriate attitudes, values, skills and behaviors necessary for a customer-focused organization.

The goal of Integrity Service is to affect behavior change, not just teach skills. This is accomplished through practice, repetition and positive reinforcement. Integrity Service creates a culture where principles of exceptional service become automatic behaviors.

The core process of Integrity Service includes:
GVALHIa proven Customer Satisfaction System.
Behavior Styles model and language to enhance communication with customers.
A four-step Problem Solving Formula to create a roadmap for successful problem.
Structured Follow-Up process.
Learning dynamics that target attitudes and beliefs as well as skills.
Ongoing Performance Accelerator Sessions.

By the end of the certification, participants will:

Understand the factors necessary for creating sustained behavior change.
Experience, practice, and deliver portions of the seminar and seven-weekly follow-up sessions.
Learn successful facilitation tips and program implementation strategies.
Discover the power of team synergy when internal and external customers are valued.
Build positive self-beliefs and appreciation for the uniqueness of others.
Share best practices.

Upcoming Events

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Endorsed by Curators:
The Member Advantage/Integrity Selling for Service Professionals

The Member Advantage/Integrity Selling for Service Professionals

Mar 26 8:00AM - 1:30PM
A 3.5 day certification to be held in Scottsdale, AZ. All times are MOUNTAIN STANDARD TIME zone.Monday 8:00 AM 5:00 PM Tuesday 8:00 AM 5:00 PM Wednesday 8:00 AM 5:00 PM Thursday 8:00 AM 1:30…
 
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Endorsed by Curators:
Integrity Selling

Integrity Selling

Apr 09 8:00AM - 1:30PM
A 3.5 day certification to be held in Scottsdale, AZ. All times are MOUNTAIN STANDARD TIME zone.Monday 8:00 AM 5:00 AMTuesday 8:00 AM 5:00 PMWednesday 8:00 AM 5:00 PMThursday 8:00 AM 1:30 PMNOTE:…
 
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Endorsed by Curators:
Integrity Coaching

Integrity Coaching

Apr 23 8:00AM - 1:30PM
A 3.5 day certification to be held in Scottsdale, AZ . All times are Mountain Time Zone.Monday 8:00 AM 5:00 PM Tuesday 8:00 AM 5:00 PM Wednesday 8:00 AM 5:00 PM Thursday 8:00 AM 1:30 PMNOTE:…