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Emotional Intelligence 1 Day Training in Minneapolis, MN

Mangates
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Endorsed by Curators:
Jul 10 9:00AM - 5:00PM

Course Description:

Emotional intelligence describes the ability to understand ones own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participants will experience a positive impact on their professional and personal lives.

Course Outline :

Module One : What is Emotional Intelligence

Self Management

Self Awareness

Self Regulation

Self Motivation

Empathy

Module Two : Four Skills in Emotional Intelligence

How to Accurately Perceive Emotions

Use Emotions to Facilitate Thinking

Understand Emotional Meanings

Manage Emotions

Module Three : Verbal Communication Skills

Focused Listening

Asking Questions

Communicating with Flexibility and Authenticity

Module Four : Non-Verbal Communication Skills

Body Language

The Signals You Send to Others

Its Not What You Say, Its How You Say It

Module Five : Social Management and Responsibility

Benefits of Emotional Intelligence

Articulate your Emotions Using Language.

Module Six : Tools to Regulate Your Emotions

Seeing the Other Side

Self Management and Self Awareness

Giving in Without Giving Up

Module Seven : Gaining Control

Using Coping Thoughts

Using Relaxation Techniques

Bringing it All Together

Module Eight : Business Practices (I)

Understand Emotions and How to Manage Them in the Workplace

Role of Emotional Intelligence at Work

Disagreeing Constructively

Module Nine : Business Practices (II)

Optimism

Pessimism

The Balance Between Optimism & Pessimism

Module Ten : Making an Impact

Creating a Powerful First Impression

Assessing a Situation

Being Zealous without Being Offensive

Module Eleven : Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations

Learning Objectives :

Understand Emotional Intelligence competency framework.

Assess and understand current Emotional Intelligence level.

Understand technique for being highly positive and energetic.

Understand how emotions can influence thoughts, goals, relationships, decision making ability, etc.

Undertsand importance of high expectations and pressure and how to go through it.

Understand how to be emotionally strong person, who can handle emotions.

Understand how to be a responsible person, who do not beleive in blame/complain.

Understand techniques to develop your emotional intelligence on the job.

Certification

Once after the training you receive course completion certificate from Mangates

Who Can Attend?

Anybody who is interested in learning Emotional Intelligence Skills.

Upcoming Events

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