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De-Escalation for Chaplains 101

Midwest Chaplain Network
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Endorsed by Curators:
Nov 09 9:00AM - 2:00PM

Crisis situations happen all the time. In order to provide care and offer hope onthe worst possible day of someones life,knowing how to de-escalate a tense and dangerous moment may save the life of not only the consumer, but you as well.

This course offers foundational information on various de-escalation techniques used throughout first response departments.

Topics Include:

  • Overview
  • Verbal De-Escalation
  • Four Types of Violence
  • Effective Control Systems
  • Emotional Traits
  • Having Ears to Hear
  • The E.A.R. Model
  • Critical Thinking & Problem Solving
  • Crisis
  • Three Minute Assessment
  • Situational Scenarios

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